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Shopify Checkout & Payments
Payment layer for Shopify online sales, POS and assisted orders. Handles authorisations, captures and refunds for sales; rental payments are managed separately in Booqable Checkout.
OwnersFinance, Ecommerce Manager
Rules that must not be broken
- Never take rental deposits, balances or other rental payments in Shopify Checkout; use Booqable Checkout.
- Refunds are issued to the original payment method wherever possible.
- Rental bonds and damage charges are processed in Booqable, not as Shopify draft orders.
- Chargeback evidence is gathered within 5 business days.
Process: Shopify sale payment lifecycle
Submits payment at checkout or terminal
Customer · Shopify Checkout
Authorises funds and runs fraud checks
System · Shopify Payments
Captures on order or on dispatch
System · Shopify Plus
Reconciles payouts and fees
Finance · Finance
Process: Refund or partial refund
Opens the order and selects lines to refund
Staff · Shopify Plus / POS
Confirms restock decision
Staff · Easy Scan
Refund issued and receipt sent
System · Klaviyo
Integrations
| Connects with | Direction | Data shared |
|---|---|---|
| Shopify Plus | Native | Transactions, captures, refunds |
| Booqable | Separate | Rental checkout and rental payment records remain in Booqable |
| Loyalty App | Outbound | Redemption value applied at checkout |
| GA4 | Outbound | Purchase and revenue events |